The hotel is located in a peaceful area of San Agustin and only a short stroll to either the beach (600m) or the San Agustin shopping and commercial centre (500m). The hotel also runs its own free shuttle bus service to the resort areas of Playa del Ingles & Maspalomas.
The hotel has a wealth of services to cater for most needs of guests. There is a full Spa & health centre which provides a number of treatments, sauna, Turkish baths, thermal baths, massages etc. There is a mini shopping gallery with hardresser, games room, shop, cash dispenser etc. The hotel provide daytime and evening entertainment and for children the hotel runs its own kids club, minidiscos, kids' entertainment, playground and children's pool. For the more energetic there is a wealth of sports facilities including tennis courts, squash courts, archery, french bowls,paddle courts and gym. For thise wishing to just relax there are two pools in the garden with surrounding sunbathing terraces with free sunloungers and parasols and on the top terrace there is a third sea water swimming pool. There is also a screened sunbathing area for naturists. The hotel provides a discounted golf booking service.
A number of bars provide a variety of ambiences, including a chill out bar, lounge bar where there is live music and shows, pool bar, lobby bar, snack bar and for dining there is a buffet restaurant and the hotel has an a la carte restaurant specialising in international and Basque dishes.
Rooms all come with full bathroom including hairdryer and makeup mirror, air conditioning, mini bar, satelite TV, DSL internet connection, furnished balcony and most have sea view (above the third floor).